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About Us

Who We Are (not)

Who we are is defined not by what we say, but by what we do...and do not do. So let's start with that.

We do not outsource work overseas.

Our call center and technical services are in Columbus, Ohio. We pride ourselves on providing top quality customer service and technical support at low cost by using well trained staff and excellent knowledge base tools instead of using cheap labor. You get what you pay for.

We do not consider the minimum wage to be a living wage.

At this time our lowest paid, hourly employee makes $9.50 per hour. We pay well and demand a lot from our people....more

Who We Are

ISI is a five year old privately held company based in Columbus, Ohio.

We are a Private Label service provider in the Internet Access and Digital telephone Service (also know as VoIP or Voice Over IP) arenas. Our core business is to turn up and help operate brands for other companies. We also have a number of "house Brands" for people who do not need or want a brand created for them. We currently operate over 400 different brands in the ISP and Digital Telephone industries.

We work equally well with for-profit and non-profit clients, large and small clients, corporate buyers and retailers. Our largest clients are national labor unions and universities, but we also have many sole-proprietorships as clients and agents.

Although ISI does offer wholesale services for clients who wish to drive billing through their existing systems (generally Broadband providers and telephone companies), our true focus is our turnkey solutions. Our clients do not need any technical staff, servers or software. You market the service, we handle everything else!

Executive Team

John Scully, Chief Technology Officer, CTO and President

John brings to ISI years of computer science and marketing expertise from starting and running a successful ISP business. His knowledge and expertise will keep ISI at the forefront of emerging developments in computer science and consumer applications of those technologies.

Stephan West, Chief Exective Officer, CEO

Stephan West brings to ISI a proven track record in growing a business and developing overall business strategies that translate into revenue.

During his tenure as CEO of ISI, ISI has enjoyed triple digit (percentage) growth each year, and watched its overall gross margin double, standing today at almost 45% of gross revenue.

Scott M. Grim, Director of Network Engineering

Scott brings to ISI his proven expertise in network engineering that will allow ISIPI to grow rapidly while maintaining top quality service to its clients.

Rick Johnson, Vice President, Sales and Marketing

As Vice President of Sales and Marketing Rick oversees the company's sales and marketing efforts to all of ISI's residential and business subscribers, through its national network of private label wholesale clients, agents and direct sales partners....more

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